Delivery
UK Standard — £5.99: 24 hours, tracked, dispatched within 24 hours of payment.
Europe — £12.99: 5–7 working days, tracked, customs documentation included.
International — £18.99: 7–14 working days, tracked, buyer responsible for import duties.
Discreet Packaging: plain outer packaging, no branding, neutral sender name on all shipments.
Temperature Protection: lyophilised peptides are stable at room temperature for transit. Refrigerate on arrival.
Returns and Refunds
Damaged on Arrival: contact us within 48hrs with photos. We will send a replacement free of charge, no return required.
Wrong Item Sent: contact us immediately. We’ll arrange collection and correct dispatch at our cost.
Opened Products: due to the nature of research chemicals, opened or reconstituted products cannot be returned under any circumstances.
Change of Mind: we do not accept returns based on change of mind once an order has been dispatched.
Contact for Issues: info@clydesupplements.com — we respond within 24 hours on all order queries.
