1. Who we are

This Privacy Policy explains how Clyde Peptides ("we", "us", "our") collects, uses, and protects your personal

data when you visit https://clydepeptides.com or purchase from us.

We are the data controller responsible for your personal data.

● Company name: Clyde Peptides

● Registered in Scotland

● Contact email: [email protected]

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the

Data Protection Act 2018.

2. The data we collect

We may collect and process the following categories of personal data:

● Identity data: name, title, date of birth or age confirmation

● Contact data: billing address, delivery address, email address, telephone number

● Order data: products purchased, order history, order value

● Payment data: partial card details and transaction references (full card details are processed by our secure

payment provider, not stored by us)

● Technical data: IP address, browser type and version, device information, time zone, operating system

● Usage data: how you use our website, pages visited, products viewed

● Marketing data: your preferences for receiving marketing and your communication preferences

We do not knowingly collect special category data (such as health data) and we ask that you do not submit it to

us.

3. How we collect your data

● Directly from you when you place an order, create an account, contact us, or subscribe to marketing

● Automatically through cookies and similar technologies when you use our website (see our Cookie

Policy)

● From third parties such as payment providers, delivery partners, and analytics providers

4. Lawful basis for processing

We rely on the following lawful bases:

● Performance of a contract: to process and deliver your orders and manage your account

● Legitimate interests: to run and improve our business, prevent fraud, and secure our website, provided

your rights do not override these interests

● Consent: to send you marketing communications and to set non-essential cookies, which you can

withdraw at any time

● Legal obligation: to comply with our legal and regulatory duties, including tax and accounting

requirements

5. How we use your data

● To process, fulfil, and deliver your orders

● To manage payments, refunds, and returns

● To communicate with you about your order or account

● To provide customer support

● To send marketing communications where you have consented

● To improve our website, products, and services

● To detect and prevent fraud and misuse

● To comply with legal and regulatory obligations

6. Marketing

Where you have consented, we may send you information about products, offers, and updates. You can opt out

at any time by using the unsubscribe link in any email or by contacting us at [email protected]. Opting

out of marketing does not affect messages relating to orders you have placed.

7. Cookies

Our website uses cookies and similar technologies. Essential cookies are necessary for the site to function. Nonessential

cookies (such as analytics and marketing cookies) are only set with your consent. For full details see

our Cookie Policy at https://clydepeptides.com/cookie-policy, and you can manage your preferences through our

cookie banner at any time.

8. Sharing your data

We may share your personal data with:

● Our Secure Payment providers to process transactions

● Delivery and courier partners to fulfil your order

● IT, hosting, email, and CRM providers who support our operations (for example GoHighLevel)

● Analytics providers to understand website usage

● Professional advisers such as accountants and legal advisers

● Regulators, law enforcement, and other authorities where we are legally required to do so

We require all third parties to respect the security of your data and to process it only on our instructions and in

line with the law.

9. International transfers

Some of our providers may process data outside the UK. Where this happens, we ensure appropriate safeguards

are in place, such as UK adequacy regulations or the International Data Transfer Agreement, so your data

receives an equivalent level of protection.

10. Data retention

We keep your personal data only for as long as necessary for the purposes we collected it for, including to

satisfy legal, accounting, and reporting requirements. Order and transaction records are typically retained for 6

years to meet tax and legal obligations. Marketing data is retained until you withdraw consent.

11. Data security

We have appropriate technical and organisational measures in place to protect your personal data against

unauthorised access, loss, alteration, or disclosure. We limit access to those who need it and require them to

keep it confidential.

12. Your rights

Under UK data protection law you have the right to:

● Access a copy of your personal data

● Request correction of inaccurate or incomplete data

● Request erasure of your data in certain circumstances

● Object to processing based on legitimate interests or for direct marketing

● Request restriction of processing in certain circumstances

● Request transfer of your data to another party (data portability)

● Withdraw consent at any time where we rely on consent

To exercise any of these rights, contact us at [email protected]. We will respond within one month. There

is normally no charge.

13. Complaints

If you have concerns about how we handle your data, please contact us first at [email protected]. You

also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123

1113.

14. Children

Our website and products are intended strictly for persons aged 18 or over. We do not knowingly collect data

from anyone under 18. If we become aware that we have collected data from a person under 18, we will delete

it.

15. Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page with the

date it was last updated. Please check back periodically.

16. Contact us

For any questions about this policy or your personal data, contact:

Clyde Peptides

[email protected]

Company name: Clyde Peptides is a trading name of Clyde Supplements Ltd

Company number: SC894040

Registered office: 79 Provanmill Road, Glasgow G33 1BB

Registered in Scotland

Contact email: [email protected]